Privacy & Legal

FACTS WHAT DOES ARIZONA STATE CREDIT UNION DO WITH YOUR PERSONAL INFORMATION?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some, but not all, sharing. Federal law also requires us to tell you how we collect, share and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security number and income
  • Account balances and payment history
  • Transaction history and credit history
How? All financial companies need to share members' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members' personal information, the reasons Arizona State Credit Union chooses to share, and whether you can limit your sharing.

Reasons we can share
your personal information
Does Arizona State Credit Union share? Can you limit this sharing?
For our everyday business purposes -
such as to process your transactions, maintain your accounts, respond to court orders and legal investigations, or report to credit bureaus
Yes No
For our marketing purposes -
to offer our products and services to you
Yes No
For joint marketing with other financial companies Yes Yes
For our affiliates' everyday business purposes -
information about Arizona State Credit Union's transactions and experiences
No We don't share
For our affiliates' everyday business purposes -
information about Arizona State Credit Union's creditworthiness
No We don't share
For nonaffiliates to market to you No We don't share

To limit our sharing
  • Call 800.671.1098 – our menu will prompt you through your choice(s) or
  • Visit us online: azstcu.org
Please note:
If you are a new member, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our member, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing.

Questions? Call 800.671.1098 or go to azstcu.org

Who we are
Who is providing this notice? Arizona State Credit Union
What we do
How does Arizona State Credit Union protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does Arizona State Credit Union collect my personal information? We collect your personal information, for example, when you:
  • Open an account or apply for a loan
  • Pay your bills or make deposits or withdrawals from your account
  • Seek advice about your investments
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can't I limit all sharing? Federal law gives you the right to limit only:
  • Sharing for affiliates' everyday business purposes - information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
What happens when I limit sharing for an account I hold jointly with someone else? Your choice will apply to everyone on your account.
Definitions
Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies.
  • Arizona State Credit Union does not share with affiliates.
Nonaffiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies.
  • Nonaffiliates we share with include debt cancellation and insurance companies.
Joint Marketing A formal agreement between nonaffiliated financial companies that together market financial products and services to you.
  • Arizona State Credit Union jointly markets with AAA Arizona Inc.
Other important information
What members can do to help
Arizona State Credit Union is committed to protecting the privacy of its members. Members can help by following these simples guidelines:
  • Protect your account numbers, plastic card numbers, PINs (personal identification numbers) and passwords. Never keep your PIN with your card, which can provide free access to your accounts if your card is lost or stolen.
  • Use caution when disclosing your account numbers, Social Security numbers, etc. to other persons. If someone calls you explaining the call is on behalf of the Credit Union and asks for your account number, you should beware. Official Credit Union staff will have access to your information and will not need to ask for it.
  • Keep your information with us current. If your address or phone number changes, please let us know. It is important that we have current information on how to reach you. If we detect potentially fraudulent or unauthorized activity or use of the account, we will attempt to contact you immediately.
Protecting children's privacy
Our online financial services are not designed for or directed towards children. We do not knowingly solicit or collect data from children and we do not knowingly market to children online. We recognize that protecting children's identities and online privacy is important and that responsibility rests with the parents.

Prescreened Offers
A prescreened offer of credit is based on information in your credit report indicating that you meet certain criteria. This offer is not guaranteed if you do not meet our criteria (including providing acceptable property collateral). If you do not want to receive prescreened offers of credit from this and other companies, call the customer reporting agencies toll-free at 1-888-5OPT-OUT (1-888-567-8688) or write: Equifax Options, P.O. Box 740123, Atlanta, GA, 30374-0123; Trans Union, Opt Out Request, P.O. Box 505, Woodlyn, PA, 19094-0505; Experian Customer Opt Out, P.O. Box 919, Allen, TX, 75013.

Click here to view this notice as a PDF document.

Contact Us

2355 W. Pinnacle Peak Rd.
Phoenix, AZ 85027
1-800-671-1098